1. When is my customer's date of payment available?
ACH files are originated next business day.
2. What is the cost per transaction?
To the Utility: NONE
The Customer pays a nominal convience fee at time of the transaction.
3. Can customers pay more or less than the amount of their bill? Answer
Yes.
4. What credit/debit cards are accepted? Answer
MASTERCARD / VISA / DISCOVER
For any other questions you may have, please fill out the contact form and a SOFTtelPay representative will respond to you as quickly as possible.
© 2011 - 2018 • SOFTtelPay • A Division of Intedata Systems