faqs

faqs dialing

1. When is my customer's date of payment available?

ACH files are originated next business day.

2. What is the cost per transaction?

To the Utility: NONE
The Customer pays a nominal convience fee at time of the transaction.

3. Can customers pay more or less than the amount of their bill? Answer

Yes.

4. What credit/debit cards are accepted?  Answer

MASTERCARD / VISA / DISCOVER

For any other questions you may have, please fill out the contact form and a SOFTtelPay representative will respond to you as quickly as possible.

CONTACT FORM

© 2011 - 2018 • SOFTtelPayA Division of Intedata Systems